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Take a look at what we have been talking about

17 Nov

Posted by Roger Martin

It’s been a long wait, announced as far back as 2010, and released in a usable format early in 2015. If you talk to our certified developers they're glad that the pre- release window has given them time to get to grips with the new platform! It’s been buggy, and a reasonable learning curve, but the team at Star Digital have successfully completed the Magento 2 Trained Solution Partner programme and have got the recognition badge. Our strategic team made sure that the developers and solution specialists were prepared for this rollout, and anticipate that there will be a lot of demand for the new platform with existing clients looking to upgrade, and new clients migrating from other platforms or entering the commerce market for the first time. With our track record of B2B c...

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07 Oct

Posted by Roger Martin

Star Digital have been a Silverpop Sure Agency for a good few years now, we backed the technology because of the vision for one to one communications and a move towards behavioral marketing and automation. The platform has served our clients well, and it only got better when we heard that IBM, the Big Blue, inventors of Watson the cognitive computing architecture, had acquired Silverpop as part of its mission to further enhance its digital marketing intelligence portfolio. Amplify, the annual event held by the Silverpop team in London was a different event this year. With several tracks per session and a big presence from IBM you could feel that the platform was already developing rapidly. There was a genuine excitement from the team and attendees. I wanted to pull out some of ...

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07 Oct

Posted by Roger Martin

As I write this at Star Digital HQ in October 2015 we’ve been developing web sites for clients using the Magento platform for 7 years now. So are we getting the 7 year itch? In that time we’ve seen the product grow from a virtual beta to one of the most in demand ecommerce solutions for mid size B2B and B2C retailers on the planet. It hasn’t come without its own set of problems. The key issues and learning we have had over the years have been as follows; •    Quality of hosting •    Understanding how to optimize properly •    The variability of quality in the extensions market •    The importance of staff training •    The importance of creating a full functional specification •    Managing customer UAT expectations •    Staying on...

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30 Jul

Posted by Leanne Town

A question that we get asked regularly by our clients when building an ecommerce website is whether they should use PayPal or direct card processing for their online payment processing. The simple answer we like to give is both! But for smaller companies, and those just breaking into ecommerce for the first time we always ask them to look at the advantages PayPal offers. When thinking about online shopping it is important to remember why people actually shop online. It is amazing how far online shopping has come; it is now a part of every-day life compared to when it was first available. The main advantages of online shopping are convenience and price; and now with the advent of mobile ecommerce it’s becoming uber-convenient! So where does PayPal fit into this scenario then? ...

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31 Mar

Posted by Leanne Town

Is your website mobile friendly yet? Do most visitors to your website visit via their smartphone or tablet? Do you even know? Its absolutely vital that if you haven’t already, that you install Google Analytics onto your web site. It’s really easy to do, just go to www.google.com/analytics and set up an account using your standard Google credentials. You then need to obtain a snippet of code and add it to the <head> area of your web site. If you are using a CMS or Ecommerce package this is generally done via your admin control panel. For static sites and campaign sites you may need to ask your web developers for assistance. Once you have it up and running just go to the Audience> Mobile> Overview section and you should see a screen similar to that shown bel...

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30 Mar

Posted by Leanne Town

With 89% of consumers using search engines to find information on products or services before making a purchase and 86% using search engines to find out information about local businesses it is not surprising that companies practising Digital Marketing use Google Adwords at some point. But are they using them correctly? A properly set up Google Adwords account ensures that your business is clearly visible to Google users in the process of searching for a product or service that you have defined in your account. You only pay if the user clicks on your ad. When Adwords is configured correctly, it can be a really powerful marketing tool for your business, delivering unparalleled lead generation and return on investment. However, when rushed, ignored and left too broadly defined...

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24 Feb

Posted by Leanne Town

Marketing Everybody in business will have their own views on how marketing should be done and which are the best practices to follow. However, all companies should take on an individual approach; what is best for one company may be inappropriate for another. You need to cater for the needs of your business and provide a marketing solution and strategy that is best for you. One of the most important factors to consider in any digital marketing programme is measurement and return on investment. Identify and inform your audience Its vital that you identify whom your audience is, how they interact with brands such as yours, and what they need to know. Some research is needed, and the internet is a great place to start. Perform some competitive benchmarking by identifying compet...

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23 Jan

Posted by Leanne Town

The start of a new year brings about new hopes and expectations in people, be it renewing that gym membership, embarking on a detox or clearing out old clothes. This should be the same for businesses too. Think about using this post-Christmas quiet period wisely. Star Digital recommends spending the time reviewing the previous year and using the learning outcomes to plan ahead to get the best out of your business and your staff in the New Year. Digital assets It is always a good idea to audit your assets in this downtime, such as your website, SEO or Adwords campaigns. This will ensure they are continuing to deliver on your business objectives or if not, it gives you the perfect opportunity to make any required changes. Much like a running race, by getting your website or onlin...

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13 Nov

Posted by Leanne Town

With consumers starting as early as September to hit the pavement for their Christmas shopping it is vital that companies are ready. Early Christmas marketing campaigns will enable you to be at the forefront of consumers’ minds in these early shopping stages! Star Digital offers many campaign ideas to our clients around this festive period. We are able to produce email broadcasts, customise website banners and implement changes in their Adwords account to improve search rankings relevant to Christmas. This is part one of a series of posts where we will offer hints and tips around the services we can provide to you around the Christmas period. Keep your eye out for our others… Part One: Let’s talk about email campaigns Consumers are now spending more time online with 52...

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24 Jul

Posted by Lorna Casswell

It’s a known fact not everyone who puts something into their basket is going to end up buying, but even a small decrease in the amount of people who abandon their baskets could make a big difference to your bottom line. In today’s post we’ve got four ideas on how you can reduce the number of people who abandon their basket. 1. Make all delivery, returns and pricing information clear If delivery information is not clear at the product or category level it’s likely people will put items into their basket just to find out information, such as the cost of delivery. Avoid this kind of activity, which will skew your basket-to-sale conversion rates, by presenting all necessary information at the right time. Make it easy for people to see how much their item is including VAT, sho...

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22 Jul

Posted by Lorna Casswell

It’s been a while since we posted to our blog, so we thought we’d give you a quick update on what’s been going on. There’s been some fantastic achievements amongst the team, as well as some new faces that have joined the family, in the last month or so. New Faces Leanne Town joined the digital marketing team in June. She is working with us three days a week over the summer, whilst she completes her Masters, before joining us full time in the autumn. Despite having only been here for a month, Leanne has managed to gain her AdWords certification after passing both the AdWords Fundamentals and Advanced Search exams. We also have a new apprentice, who came on board in the spring; Richard McCauley. He is learning and working on both email and web development. He has already bu...

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